GSS are able to offer your organisation a range of tools which work with Microsoft Dynamics CRM to give you additional productivity and functionality.

As well as individual tools our Productivity Packs offer you a suite of products designed to give you more from Microsoft Dynamics CRM.

GSS Productivity Packs for Microsoft Dynamics CRM

GSS Productivity Packs combine multiple products to help you get more out of Microsoft CRM.

• The GSS Core Productivity Pack includes tools which all CRM users can benefit from using.

• While the GSS Sales Productivity Pack and GSS Service Productivity Pack provide functionality geared toward users focused in those areas.

GSS Core Productivity Pack

• Record Editor

Record Editor is a Microsoft CRM enhancement that provides Microsoft CRM users an easy way to edit/modify multiple CRM records within a single screen.

• Data Quality Centre

Offers organisations a complete solution to validate, manage and keep their valuable customer data clean and up-to date

• Console

Allows Microsoft CRM users to design their CRM workspace in virtually any way they like

• Multi-Field Search

Provides Microsoft CRM users with a quick search screen that is fully configurable for each CRM user

• Relationship Explorer

Improves and extends the relationship display and linking capabilities of Microsoft CRM

• Summary

Provides Microsoft CRM users with an integrated screen displaying all open and closed Activities, Notes and CRM records associated with all major Microsoft CRM objects

• Alerts

Allows Microsoft CRM users to add critical data to CRM records so other users will immediately be made aware of it upon accessing the CRM record

• Email Link

Allows Microsoft CRM users to click a button and send a link to a Microsoft CRM record in an e-mail

GSS Sales Productivity Pack

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The GSS Sales Productivity Pack includes the following GSS Microsoft CRM Products. All products are fully international and come in a variety of languages.

• Forecast Manager

Improves sales forecast accuracy by simplifying the process of reviewing and updating sales opportunity forecast information

• Web Connect

Allows organisations using Microsoft CRM to easily integrate their web site to Microsoft CRM for lead and web visitor activity capture

GSS Service Productivity Pack

The GSS Service Productivity Pack includes the following GSS Microsoft CRM Products. All products are fully international and come in a variety of languages.

• Email To CASE

Monitors one or more Microsoft CRM queues converting inbound e-mails into Service Cases

• My Workplace

Provides Microsoft CRM users with an improved CRM workplace screen